I'm a User Experience (UX) Designer who specializes in usability, interaction design and user interface design in an Agile development environment. Currently, I'm working in the financial technology industry, but I have previous experience in the logistics and hospitality industries. I have an M.S. in User Experience Design along with 5+ years of experience creating user-centered solutions for desktop and mobile. My portfolio might not have the exact piece you’re looking for, but I hope my thoughtfulness and the quality of my work is clear.
HI, MY NAME IS JAIMIE
I'm a UX designer with an M.S. in UX Design and 5+ years of experience designing for Enterprise UX products
ABOUT ME
Experience
Fiserv
2021 - Present
Sr. UX Designer
Atlanta, GA
Senior designer on the product team for banking software Abiliti. Reports to UX Director.
● Collaborates and consults with clients, team members, and stakeholders to translate design requirements and user research into final results, such as wireframes and clickable prototypes.
● Contributes to interdisciplinary team of UX designers, developers, product managers, as well as other stakeholders. Participates in weekly workshops, training and design reviews.
● Curates and manages the Fiserv design system APEX and promotes alignment among Fiserv's UX teams.
Senior designer on the product team for banking software Abiliti. Reports to UX Director.
● Collaborates and consults with clients, team members, and stakeholders to translate design requirements and user research into final results, such as wireframes and clickable prototypes.
● Contributes to interdisciplinary team of UX designers, developers, product managers, as well as other stakeholders. Participates in weekly workshops, training and design reviews.
● Curates and manages the Fiserv design system APEX and promotes alignment among Fiserv's UX teams.
Agilysys
2017 - 2020
UX Designer
Atlanta, GA
The “voice of the user” for established product. Reported to Director of Engineering. Redesigned software to make it easier to use, ensuring customer retention and faster onboarding for new users.
● Partnered with product managers to develop features for the company’s highest revenue software (point of sale), delivering process flows and wireframes from concept to code.
● Collaborated with onsite development team on a property management software, delivering Axure wireframes/prototypes for Agile feedback. Features were then implemented with hotel group customers.
● Managed global team for 6-month software update. Updated point of sale management software to meet customer demand for a modernized UI and improved Information Architecture.
The “voice of the user” for established product. Reported to Director of Engineering. Redesigned software to make it easier to use, ensuring customer retention and faster onboarding for new users.
● Partnered with product managers to develop features for the company’s highest revenue software (point of sale), delivering process flows and wireframes from concept to code.
● Collaborated with onsite development team on a property management software, delivering Axure wireframes/prototypes for Agile feedback. Features were then implemented with hotel group customers.
● Managed global team for 6-month software update. Updated point of sale management software to meet customer demand for a modernized UI and improved Information Architecture.
Education
Kent State University
2015-2017
User Experience Design, M.S.
This program offered a comprehensive training in UXD, with an emphasis in UX Research. Classes included:
● User research & usability
● Interaction design
● Information architecture
● Content strategy
● User research & usability
● Interaction design
● Information architecture
● Content strategy
Skills
Design Software
Figma, Sketch, Axure, Adobe XD, Adobe CS, InVision.
Figma, Sketch, Axure, Adobe XD, Adobe CS, InVision.
Research
Heuristic, Personas, Site-maps, Wireframes, Prototypes, Content inventory, Usability testing, Card sorting, Interviews/Surveys, Eye-tracking
Heuristic, Personas, Site-maps, Wireframes, Prototypes, Content inventory, Usability testing, Card sorting, Interviews/Surveys, Eye-tracking
Programming
HTML/CSS, Wordpress, WPF
HTML/CSS, Wordpress, WPF
Collaboration Software
Jira, Confluence, Teams, Azure DevOps
Jira, Confluence, Teams, Azure DevOps
Whenever I'm free
Reading
Indie
Video games
Video games
Dungeons & Dragons
Travel
New food